Travel with confidence — fully protected payments with PTS.
At Pedal Ventures, your financial protection is as important to us as your cycling experience. That’s why we’re proud to be members of Protected Trust Services (PTS) – a UK-based trust and insurance system that ensures every customer is fully protected when booking a holiday.
What PTS protection means for you:
Every payment you make is securely held in an independent trust account and only used to pay for your holiday arrangements. This means your money is safe, even if something unexpected happens.
PTS is authorised by the Financial Conduct Authority (FCA). Their systems are audited, secure, and designed to meet the highest standards of consumer protection in the travel industry.
In the unlikely event of supplier failure or insolvency (ours or anyone we work with), your funds are fully protected. You’ll either receive a full refund or a suitable replacement service – so your travel plans are never at risk.
The PTS system tracks every transaction, giving complete transparency around how and when your holiday is paid for. It's protection you can see.
View Pedal Ventures Holiday Ltd on PTS
Learn more about PTS for travellers
While PTS protects your payments, it doesn’t replace travel insurance. We strongly recommend that all our guests take out a comprehensive policy that includes:
Having the right insurance gives you added confidence to enjoy your holiday to the fullest – knowing you're covered if anything doesn’t go to plan.
